Who is eligible for Pharmacy First Shingles treatment?

You may be eligible if you are adults 18 and over. Treatment is free on the NHS — no GP appointment or referral needed.

What are the symptoms of Shingles?

Tingling, burning or shooting pain — often before the rash appears; A rash of fluid-filled blisters, usually on one side of the body or face; Sensitivity to touch in the affected area; Feeling generally unwell or feverish.

Do I need a GP referral to be treated for Shingles at a pharmacy?

No — under NHS Pharmacy First you can walk into any Bounce Pharmacy branch without a GP appointment or referral. The service is completely free to eligible patients.

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NHSShingles Time sensitive

Adults 18 and over

A painful rash caused by reactivation of the chickenpox virus. Treatment works best when started early.

Typical symptoms

Tingling, burning or shooting pain — often before the rash appears
A rash of fluid-filled blisters, usually on one side of the body or face
Sensitivity to touch in the affected area
Feeling generally unwell or feverish

What we do

Come in as soon as possible. Antiviral medication is most effective when started within 72 hours of the rash appearing. Our pharmacist can prescribe antivirals and advise on pain management.

Come in as soon as possible. Treatment is most effective when started within 72 hours of symptoms appearing.

When to seek other help

This service may not be suitable in the following situations — please seek the appropriate care instead:

Rash affecting the eye, nose tip or forehead (ophthalmic shingles — go to A&E)
Rash near the ear with facial weakness or hearing changes (Ramsay Hunt — go to A&E)
Under 18 years old
Pregnant — seek urgent GP or midwife advice
Severely immunocompromised — seek GP advice before visiting
Symptoms started more than 72 hours ago (antivirals less effective — still come in for advice)