Who is eligible for Pharmacy First Sore Throat treatment?

You may be eligible if you are adults & children 5 and over. Treatment is free on the NHS — no GP appointment or referral needed.

What are the symptoms of Sore Throat?

Pain when swallowing; Swollen or tender glands in the neck; Redness at the back of the mouth; Hoarse or muffled voice.

Do I need a GP referral to be treated for Sore Throat at a pharmacy?

No — under NHS Pharmacy First you can walk into any Bounce Pharmacy branch without a GP appointment or referral. The service is completely free to eligible patients.

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Sore Throat

Adults & children 5 and over

A painful, scratchy throat that's making it hard to swallow or talk.

Typical symptoms

Pain when swallowing
Swollen or tender glands in the neck
Redness at the back of the mouth
Hoarse or muffled voice

What we do

Our pharmacist uses a clinical scoring tool (FeverPAIN) to assess whether your sore throat is likely bacterial. Antibiotics are only prescribed when genuinely needed — we'll help you feel better whichever way.

When to seek other help

This service may not be suitable in the following situations — please seek the appropriate care instead:

Severe difficulty swallowing or inability to open the mouth (possible quinsy — go to A&E)
Drooling or muffled "hot potato" voice
Difficulty breathing or stridor
Under 5 years old
Suspected epiglottitis — call 999