Who is eligible for Pharmacy First Sore Throat treatment?

You may be eligible if you are adults & children 5 and over. Treatment is free on the NHS — no GP appointment or referral needed.

What are the symptoms of Sore Throat?

Pain when swallowing; Swollen or tender glands in the neck; Redness at the back of the mouth; Hoarse or muffled voice.

Do I need a GP referral to be treated for Sore Throat at a pharmacy?

No — under NHS Pharmacy First you can walk into any Bounce Pharmacy branch without a GP appointment or referral. The service is completely free to eligible patients.

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Sore Throat

Adults & children 5 and over

A painful, scratchy throat that's making it hard to swallow or talk.

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Typical symptoms

Pain when swallowing
Swollen or tender glands in the neck
Redness at the back of the mouth
Hoarse or muffled voice

What we do

Our pharmacist uses a recognised clinical scoring tool to check whether you need treatment. Most sore throats get better on their own — either way, we'll help you feel better and supply NHS treatment if it's needed.

When to seek other help

This service may not be suitable in the following situations — please seek the appropriate care instead:

Severe difficulty swallowing or inability to open the mouth (possible quinsy — go to A&E)
Drooling or muffled "hot potato" voice
Difficulty breathing or stridor
Under 5 years old
Suspected epiglottitis — call 999